[Resolved]  Apollo Pharmacy — payment done twice. money not refunded even though bill was cancelled

Address:

141/A , Mahalakshmi Apartment , 5th lane , Raghavendra Colony, Kondapur, Hyderabad, Andhra Pradesh, 500084

I bought items worth 127 rs . Once the sales person initiated a payment of 100 by mistake then he again initiated a payment request of 127, both on phone pe . I paid 100 then he said its cancelled even when payment transaction was successful. I again had to pay 127. He said it ll be refunded in 2 days automatically but it is still not done yet it's been 4 days now. Yesterday he said we cannot do anything from our end. N made excuses. Please help in the matter. Ll be attaching the transaction screenshot. Please note 127 is the successful bill transaction n 100 rs is supposed to be refund as as per him it was not billed .