[Resolved]  Apollo Pharmacy — payment through phone pe. but not received apollo pharmacy madurai cross road branch

Address:Madurai, Tamil Nadu, 625016
Website:www.consumercomplaints.in/new_complaint

I made a Phone Pe transaction at Apollo Pharmacy Madurai Cross Road Branch Bill amount of Rs 1246.0/- Amount detected from my account but your apollo pharmacy staff said amount not received from our side. I wait for 5 minutes but still we not received any amount from your side said by your apollo pharmacy staff. My transaction ID: C1901131847516943087311.

Phone Pe Message:

Order ID:[protected]
Date: 13 January 2019
Message: Bill not generated? Please give cashier this transaction id: 151210011252279184715.

I showed this message to Apollo pharmacy staff, but he said we didnt do anything from our side since we are not receiving any amount.
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Feb 23, 2019
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2019
Apollo Pharmacy Customer Care's response
We have made a note of the details. Our official will get in touch with you.
Jan 23, 2019
Updated by velalagu86
still i didn't have any calls from your customer care. My contact no for this transaction is [protected].
Complaint comments 

Comments

I ordered a tablet corcium for nearly 2 weeks before.but they didn't buy it for me.they didn't respond to consumer.i am waiting for 15 minutes. No other persons are there .this is medical many people come due to any emergency.
Apollo Pharmacy Customer Care's response, Jan 28, 2019
Verified Support
Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [email protected] mentioning reference number AP0119-101 in your mail to enable us to address your concern on priority.

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