[Resolved] Apollo Pharmacy — rude behavior of staff and no knowledge in medicines

Dinesh.kc127

from Bhubaneshwar, Odisha

Address:

Sambalpur, Odisha, 768004

Your apollo pharmacy staff of sambalpur, anithapali (Orissa) way talking is good. I am old customer of apollo pharmacy from long time. I came few month ago to sambalpur but earlier i was in bangalore and there not facing this kind of problem because staffs know medicine name and everything. But in sambalpur, anithapali staff don't know medicine name also after that rude behavior. From today i will go to some other medicine store. I am one software engineer working in one good mnc, they behave like i am buying medicines in free of cost like that. I don't like spoiled my image or self respect again and again. I can buy medicine from other pharmacy story.

Thank you
Dinesh. [protected]@gmail.com

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Feb 20, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Jan 19, 2018

Updated by Dinesh.kc127 Your apollo pharmacy staff of Sambalpur, Anithapali (Orissa) way talking is not good. I am old customer of Apollo pharmacy from long time. I came few month ago to Sambalpur but earlier I was in BANGALORE and there not facing this kind of problem because staffs know medicine name and everything. But in Sambalpur, Anithapali staff don't know medicine name also after that rude behavior. From today I will go to some other medicine store. I am one software engineer working in one good MNC, they behave like I am buying medicines in free of cost like that. I don't like spoiled my image or self respect again and again. I can buy medicine from other pharmacy story.

Thank you
dinesh.[protected]@gmail.com

Verified Support

Jan 20, 2018

Apollo Pharmacy Customer Care's response Dear Customer, Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, request you to please share us your contact details to enable us to address your concern on priority.

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Comments

Rakesh Jaimini

from Noida, Uttar Pradesh

I am a member of pharmacy at TDI City Kundli Sonepat, they never deliver before 1 pm and after 7 pm they always take 2-3 hours to deliver medicine. Initially they used to deliver medicine of ₹50 but without informing customers they have put a cap of minimum ₹ 300 purchase of medicine. They keep changing rules this is pathetic

Apollo Pharmacy Customer Care's response, Jan 30, 2018

Verified Support

Dear Customer, Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, request you to please mail us your contact details at [email protected] mentioning reference number AP0118-45 in your mail to enable us to address your concern on priority.