Apollo Tyres — tyre replacement required | |||
Dear apollo tyres executive, I have purchased new maruti suzuki brezza on 19th nov 2017 and here in this vehilce tyres used are apollo tyres. On 8th april when i was travelling back to my home town karnal its left front side tyre got flattened and my vehicle (Hr-05aw-3863) got mis-balance. Fortunately i save my life and i am safe. For the same i registered a complaint to apollo tyres and complaint id is cddhbb37 and till date i didn't find any solution of my complaint. As per the system its showing i have warranty of 2 years which is unconditional warranty. For which i am enclosing screenshot. Request you to please resolve my problem and replace this tyre with new one through apollo tyres. Br-gaurav Was this information helpful? | |||
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Apollo Tyres customer support has been notified about the posted complaint. Apr 12, 2018 Updated by gauravpahwa@123 Here is the picture of that receipt received from authorized dealer in Dehradun. Apr 12, 2018 Updated by gauravpahwa@123 After Several Follow Ups and Phone calls when I visited Apollo Tyres Dealer in Dehradun they agreed to replace this tyre with deduction of depreciation and charged me 2118/- rs and provide me New Tyre.My Concern is that Why should I pay this amount while there is no mistake of customer/mine. Even I am not claiming any compensation of this accident. Please support in this case. BR//Gaurav   | |||
 2 Comments | |||
Comments
After Several Follow Ups and Phone calls when I visited Apollo Tyres Dealer in Dehradun they agreed to replace this tyre with deduction of depreciation and charged me 2118/- rs and provide me New Tyre.
My Concern is that Why should I pay this amount while there is no mistake of customer/mine.
Even I am not claiming any compensation of this accident.
Please support in this case.
BR//Gaurav
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My Concern is that Why should I pay this amount while there is no mistake of customer/mine.
Even I am not claiming any compensation of this accident.
Please support in this case.
BR//Gaurav
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VI Floor, Cherupushpam Building Shanmugham Road, Kochi, Kerala, India - 682031
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Any specific Time for this ..
Customer Care Executive told me we will call you with solution with in 48 working Hours and today 72 Hours almost gone and no one called me for resolution...
BR//Gaurav