[Resolved] Apollo Value Card Pvt Ltd. — no refund on non granted membership | |||
I have paid Rs 25000 through SBI cheque 857486 dt 16-Apr-2014 for 5 members for Jiyo-Royale membership with Apollo Munich (Optima Restore) health plan. However, there has been no progress on this front. Retention team responded in Jul-2014 but to-date my case no 49 is still pending. I have asked for refund but even that is not being arranged. I have done continuous follow up (records are available) by phone/sms on my part but verification for medical and holiday is still pending. I have not received registration kits for any as on date. Kindly intervene and do the needful towards REFUND of my paid amount. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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I have paid Rs 20000 through Standard chartered bank cheque 000006 dt 1-July-2014 for 4 members for Jiyo-Royale membership with Apollo Munich (Optima Restore) health plan. However, there has been no progress on this front. Retention team responded in Jul-2014 but to-date my case no 52 is still pending. I have asked for refund but even that is not being arranged. I have done continuous follow up (records are available) by phone/sms on my part but verification for medical and holiday is still pending. I have not received registration kits for any as on date. Kindly intervene and do the needful towards REFUND of my paid amount. Can you help me in this matter please.
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