Appario Retail Private Ltd — Improper after sales and warranty

Address:	M/s Palred Technologies Private Limited 8-2-703/2/8, Road No.12, Banjara Hills, Hyderabad, Telangana Pin Code: 500034
Website:	support.ptron.hk/support/tickets.php?id=155501

I have purchased ptron earbud from amazon after few month there was charging issue after complaint the issue ias per the policy customer has to courier the defective product to the service centre and had to bear the cost too i have received the replacement pcs after 20 days as per them after doing quality check but have receive the other pcs that too detective and left ear is not working at all if company accept the replacement again i have to bear the courier cost there is no o direct customer care number to handle the query worst