Apple India — Apple iphone 4s

Address:	411006
Website:	Apple I phone

Hi,

This is in regards to complaint number [protected], which is raised through apple customer service number.
This has been raised for the issue that i am facing since the day i had purchased apple i phone 4s, that is in the month of november 2015 and phone is still under warranty.

Issues:

- phone not getting connected to internet services (2g/3g), have to switch on and switch on multiple time then is starts,
- phone gets heated up when data services get switch on,
- latency and slowness issues,
- not able to receive call on first time if the phone is in "ring and vibrate" mode, have to put it on silent mode and then have to receive,

I did visited service centre also once regarding this issues but this remains same.

Please be advised, after multiple chasers and even after visiting service centre, my problem hasn't resolved and again when i am going to raise this issue with the customer service people, they are giving me some useless solutions and my problem remains same.

I would like to raise this issue to your level and want to please escalate this to higher level.