Apple India — apple iphone 6s heats up within 15 - 20 minutes just one month old

Address:

560100

This phone filament heats up and switched off when i was on a skype call, when asked the they said.. Chat with the support

Raymond

Alright, what we can do is try to force the phone to turn on, by doing a forced restart of the phone.

Sabu suja

And how can it be done

Raymond

We can press and hold the sleep/wake button and home button until you see the apple logo. It may take a few moments for it to show. Once you see the logo, you can release the buttons.

Sabu suja

Hold on let me do it right now

Raymond

Ok.

Sabu suja

I see the logo

Sabu suja

Hold on.. Its up

Sabu suja

What could have caused it

Raymond

Most of the time, when the phone gets warm, the phone will shut down to cool itself off.

=

My phone i am on a critical all apple thinks the phone should go off without my consent... This is happening within one month of the purchase..

The support center.. A tech guy from apple all they did was upgrade must be a procedure to get rid of me or convince me mentally that something is being done.. The tech even said of my body temp is low i may feel the so call warm as heat.. Lol,

The support center at forum sais if you use data the phone will heat up without asking me the intensity of the heat or the duration after which it is observed..