| Address: | Bhavnagar, Gujarat, 364002 |
My warranty got expired 1 day before i went for renewal. I got a extension period of 24hrs to purchase the app.
I tried at almost 7-8 places but i got one unanimous answer that physical kit of app has been discontinued and is out of stock.
I purchased for the kit online on tatacliq and amazon and even tried at official venus stores in ahmedabad and bhavnagar.
But unfortunately i have always got a call back saying its out of stock.
I have called apple customer care for almost 10 times everytime explaining them the whole situation but i was not given a solution instead was asked to find for the physical app kit.
Customer care people promised me that they will help me find the kit and my extenstion is extended till i find a physical kit.
Everytime i have called i was asked for all details with no final solution but they would request me to call another day.
Apple customer care people are not aware about their own products. My every call lasted almost for 1 hour and now its frustating when they say you call again on monday we will try to find you a solution.
Its frustating when you receive such pathetic service from apple which is supposed to be the best company
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