| Address: | Khordha, Odisha, 751007 |
| Website: | ww.apple.com/in |
I have a Iphone6 bearing IMEI:[protected].I went to the Service center situated at Saheednagar F1 Info Solutions (Plot No.100, Odisha, 751007) and given my phone for a repair. They started looking at the phone and took the minimum service cost of 354 rupees on 21st of September 2017.On monday when i repeatedly called them inquiring about my phone, they said sir your phone is dead, we can't do anything, it has to be replaced, you give us 24, 777 rupees & we 'll handover you a new iphone6 .
Let me tell you the phone which i am talking about has already been replaced for another Iphone6 under the same authorized delear.At that time also they were repeatedly forcing me to go for an extended warranty as such they knew it( My phone dead) would happen to me.
I guess it has become a policy for these service centers or Apple itself to gather some more money from customers.
One more thing what is the quality of the product now a days which does not last for one particular year & we continusly wasting our money purchasing Iphones, Mac books & etc...
This is to bring this issue to the notice of Apple Memebers, that your company name & fame is on the hands of these authorized sellers, please do intervene and resolute.
Are you guys doing intentionally, giving a phone which you know the quality of & then harassing them by asking money for a new phone, which even costs less than that is asked by them.
Question of integrity & high values are to be asked to Apple.Shame on you guys, you say you are one of the best in the world, how do you say that?
Do you even know the value of money it takes for someone, it was my hard earned money, i would go to any level& even if necessary would lodge an FIR against it.
Thanks & regards
Bikash
[protected]
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