Apple India — Camera quality

Address:

Gayatri House, Thampankadavu PO

On August 31, 2020 I purchased a brand new Mackbook Air 2020 model for the total of 92, 000 rs. So quite a lot of money hoping to get the best quality when teaching classes online due to the new pandemic situation. What a terrible surprise, when I found out that the camera quality is grey and grainy. When there is not bright light, students even cannot recognize my face. When I contacted the seller in Sobha City Mall, Thrissur, Kerala, he said that many people had the same issue, but they cannot do anything about it as it is manufacturer defect! But I am not ready to give up as I paid such a lot of money. Even my previous Macbook Air 2014 model had a much better quality of camera.