Apple India — Damaged iphone 5s

Address:Chandigarh, Punjab, 160101

I have purchased I phone 5 s (IMEI No.[protected] on dt. 06 January 2015 in Chandigarh. After some time I unable to access internet, so I went to service centre and they suggest me to update software. After updation the problem was still persist. So after 3-4 time to went care centre the handing over the cell for four days. And then they change the cell phone. After some time there was network problem in new cell phone. Again care centre suggest to updation. After updation same there was same problem. Again I went to care centre, and they told me that there is problem in operation system and new update will be available after 20-25 days. Again I visited care centre. And they kept cell phone for observation for 2-3 days. After that the delivered the cell, but the issue remain same. It repeated twice. Then they replace the cell phone. Now third new cell have problem of voice and video. Dear Team, I get frustrated whole the year due to visiting care centres and money loses with expenses. Now kindly suggest what should I do, as the warranty period expired today. And If I go to care centre for repair/ replacement, there will be no guarantee of cell phone, it may be good. Kindly help me to sort-out the issue, as I lost my important time to visit care centre. And now I am not comfortable with apple cell phones.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1422
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information