Apple India — defected model sold to me

Address:

Mumbai City, Maharashtra, 400006

To whosoever it may concern,

I bought my laptop in February 2017 from Dubai in the UAE, I live in Bombay.
Details of my Mac Book Pro(Touch Bar) as written are - Model A1706 and Serial C02SXSBNGTFJ.

The entire 2017 year, I had a continuous complaint about the keyboard not working properly. Many time when I typed an 'A' or an 'E' it used to come written as 'aaaaa' or 'eeeee'. Unfortunately I didn't get any help from the apple store here, even though my laptop was under warranty. To my surprise the keyboard stopped troubling me with this problem and I continued using my laptop as usual. My laptop is used only by me and no one else.

A little over a month ago my laptop screen just stopped working. When I open only half the screen it works, but the minute I open the full screen it goes blank. There is no physical damage done to the laptop. When I went to the apple store here to show them, they gave me an exorbitant estimate of Rs. 50, 000 which is almost 750$ to change my screen without explaining what went wrong. This clearly shows its a manufacturing defect of the laptop, since I've been facing problems since day 1.

I am very disappointed with apple ever since I bought this Mac book pro and I want to get rid of my laptop, so please resolve this issue immediately with refund.

Thanks and Regards,
Ruchi Mehta
(0091) [protected]
(0091) [protected]