Apple India — I have problem in hey siri

Address:

Bathinda, Punjab

My phone is sealed. But he told me your phone is open outside. So he not replace my phone. But the service center is not good deal with me. I wist service center 5 time. My phone is ok it is not open out side because i always use it after buy this phone. So plz do something about my phone. My phone is iphone 6s 128 gb grey colour. I perchage it local markit shop.