Apple India — Ipad mini2 lcd replacement

Address:

400072

I bought an Ipad Mini2 Wifi about six months back and I recently noticed that I the screen has been damaged. I can see three fourth of the screen. The right side of the Ipad has a grey patch running along the length of the device.

I went to the authorized service centre and they hardly took a look at the device and quickly concluded that this was a pressure damage and that the same would not be covered under warranty. There is no visible cracks or dents on the device. The service centre tells me it would cost INR 17000 to get the device replaced(for a device I paid INR 24000, fresh piece)

I carry the device in a leather cover that protects both sides of the device and it is highly unlikely that this was damaged due to my carelessness. However I don't mind letting Apple take advantage of the benefit of the doubt.

The concern that I have here is why doesn't apple repair the device when they can repair the device for one-third the replacement cost? Aren't they legally indebted to provide me atleast a paid repair service? How does APple get away with this? Somebody enlighten me on the legal aspect of this.