Apple India — Iphone 6 Collapse after 18 months!

Address:

Ernakulam, Kerala, 682026

I purchased an IP-6 in Aug 2015, paying a fortune. Now barely 18 months after the phone has gone pfut! The icare shop is offering a replacement of the phone under exchange scheme for Rs.27000/-! This is something unheard of and I am sure the device had manufacturing defect which was not detected during your quality checks.Absolutely customer unfriendly and the Company has the cheek to offer replacement of a phone quoting a price much above the prevailing market rates!!! Details of the complaint registered and your reference detailsreceived is furnished below
Ref no. RAF=SCK1216909
Serial no.=C7KPWJ50G5MQ

I demand that the device should be replaced absolutely free of cost to me. I have been using Iphone since 2010 and many of my friend are using it, including my wife. They have not faced any issue over the years. This is quite unique!!!
I reserve the right to legal recourse, incase your response remains not satisfactory for me.