Apple India — iphone 7 charging cable issue

Address:

Meerut, Uttar Pradesh, 250001

I got an apple iphone 7 jet black having the charging cable issue, it shows connected to iphone but charging percentage is not increased. So, i contacted to the authorised service centre of the apple f1 solution & services in meerut but these guys are not very sure about the product the company will replace it or not and said call to the costumer care and registered your case and give us the case id but costumer care said it comes under the physical damage (How is it possible that the thing comes under the physical damage which is not able to charge the phone but detected by the phone). I don't think apple is as much satisfying for their services as much they charge for their product. Also their service centre is not that good, they show lot of attitude in the wrong sense and not listening to their costumers.
I advise everyone to not go for the apple product as their service support in india is not as fruitful as the cost of the object.
And further my product is still in the warranty period but i don't think apple knows what is the meaning of warranty.