Apple India — iphone 7 internet is not working when device is locked

Address:Ranga Reddy, Andhra Pradesh, 500084

I have purchased iphone 7 in nov 2016. But after few month latter the phone internet is not working when phone is locked.
I am getting all the notification very late.
I have raised the issue to apptronix hyderabad and apple telephonic support care but they are directly saying we can't resolve this issue.
I have shared the videos also and shown the issue, but still i am not getting any help from service center.
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I've had bought an iPhone 7, on June 21-2017 at 03:28 pm
I was promised of receiving a cash back worth ₹5650 it's been a month still I'vent received it
Need a solution asap !
My order number -[protected]
I paid 53, 087

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