Apple India — iphone x charger issue

Address:

Thane, Maharashtra, 400604

My iphone x is under warranty period and still the apple care people are saying that charge cord is physically damaged however this is not the case, please find the attached images for the same. They are not ready solve my issue regarding this. Attached image doesn’t seems to be physically damaged. First service center people said it won’t be replaced and then they told to call apple care inform them the same. They took lot of my time to just listen my concern however at the end they can’t help for this.
My guest is for the same : ge00001
Service center address : maple care at r-mall, lbs marg, mulund (W)