[Resolved] Apple India — iphone x charging sticks when kept for charge at beginning

 
1 Review
Bangalore, India
User
 atulastikar on Feb 11, 2019
The issue is regarding my iphone x it has a battery issue like it takes around 9 long minutes to rise a single % and later charges too slowly and even i hav visited the service centre multiple times and got the device replaced thrice but the issue dint resolved and when i reached to the apple support there is no proper response from the apple support like i have been using the defective device since 4 months and i have complained to apple care about the issue a moth back but i dint get any solution from the apple team my apple case id is[protected] even i requested the apple to upgrade or refund the amount i paid towards the device but the apple care just ignore my words and i hav submitted the logs and screenshots to apple 4 times but still they call me and ask frequently for the logs and screenshots i have already wasted my 25000 rs just by frequently visiting the service centre which is 70km far from my place so i need a refund of my device along with the compensation since i have wasted my 25000 rs just to visit the service centre and the bill of the device is attached below

iphone x charging sticks when kept for charge at beginning
Complaint marked as Resolved Mar 13, 2019
The Company Agreed To Refund The Amount I Paid Towards The Device
Updated by atulastikar, Feb 11, 2019
The issue is regarding my iPhone X it has a battery issue like it takes around 9 long minutes to rise a single % and later charges too slowly and even I hav visited the service centre multiple times and got the device replaced thrice but the issue dint resolved and when I reached to the apple support there is no proper response from the apple support like I have been using the defective device since 4 months and I have complained to apple care about the issue a moth back but I dint get any solution from the apple team my apple case id is[protected] even I requested the apple to upgrade or refund the amount I paid towards the device but the apple care just ignore my words and I hav submitted the logs and screenshots to apple 4 times but still they call me and ask frequently for the logs and screenshots I have already wasted my 25000 rs just by frequently visiting the service centre which is 70km far from my place so I need a refund of my device along with the compensation since I have wasted my 25000 rs just to visit the service centre and the bill of the device is attached below

iphone x charging sticks when kept for charge at beginning
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    Apple India - iphone x charging sticks when kept for charge at beginning