Apple India — iphone xs 256gb

Address:

West Godavari, Andhra Pradesh, 534002

The great apple phone. I bought this for 1, 14, 000 still i'm having 7 months warranty left. Im watching video songs in youtube all of sudden my phone got hang and screen got turned off. It was not responding to any buttons or after plugging in charger. My battery percentage was about 60%..

People are not even caring the cost and still purchasing the apple. Is this the way how product outcome will be? Spent 1 lakh on the phone is this the way that works?