Apple India — Mac Book Pro 2018

This is a known issue in Apple Mac book pro, the keys don’t work. I have been trying to find a solution for this for almost 5 years now. Apple earlier used to tell me that my keyboard works fine and I have tried visiting their service station 3 times right after I bought it. Recently i found out that there is a known issue in Apple keyboard but Apple only provides solution for this known issue for 2 years. So Apple admits that it was there fault but is not willing to do anything about it as earlier they didn’t know about this fault and now “I am too late”
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1422
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information