Apple India — Macbook Air 13 inch early 2015 model

Address:Kolkata, West Bengal, 700104

I have bought the Macbook in 2015. I depended on it a lot for my work on softwares.

It was running fine until 3 days back, while going to bed I put the lid down (like every night I do). The following morning, when I opened it to work, it was dead. The power buttons didn't respond. The charger showed amber light yet still it remained ice cold.

I took it to Macintel Solutions, an Apple authorised service center. They diagnosed the device and told me that the motherboard is done for, and I will have to pay approx Rs 41, 000 for the replacement of the same.

I can't believe this. People buy Apple products for the durability and longevity. We pay twice the amount of an equivalent Windows laptop, just for a premium Apple product. And this is what we get? Out of the blue it just stopped working!

Apple Care warranty costs a lot too. Is this how they expand their business? I have a couple of cheap Windows laptops, running for 5+ years without a single problem.

Please look into the matter.
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