Apple India — macbook air early 2015 logic board failure.

Address:110022

My macbook worked good for 10 months after that got some power on issue, so went to customer care support centre and got it fixed. After that issue was fixed, i planned to purchase apple protection plan for extended 3 years warranty. Again after around 1 year the same problem occurred after upgrading to latest ios but upgrade failed and i tried restart again. And try upgrading again but macbook won't started again, then went to customer service centre and submitted my macbook they took 3 days for troubleshooting the problem. But after 3 days, they contacted me for saying that their is some burn damage in logic board and it will be fixed out of warranty and it will charge you rs 43000/-.

I don't know why they are not fixing this issue under warranty if i have not done anything with system just purchased it for working and the same i was doing, no reliability of apple product. And just won't started after an upgrade.
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1422
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information