Apple India — Macbook m1 air

Macbook air m1 bought in september 2021, started showing display error exactly one month after warranty. There was no accidental physical or liquid damage. It stopped working suddenly as I was working on it and then showed multiple lines on the display. The service centre also admitted that there is technical issue of apple and not beacuse of any damage by the user. But since it just got after warranty I'll be charged 34k for it. I had a conference to attend on 4th october 2022 wherein I needed this laptop and money. This whole situation gave me huge mental distress and financial liability. I bought macbook on a student discount from my savings and all modifications (extra expenditure) only to be charged 34k again only after one year for the damage which is not even my fault.

I have attached the following:
1. invoice of the article bought conversations with service centre
3. pictures of display of macbook
4. confirmation letter of my conference

I want a atleast refund of the repair cost and compensation for the mental stress caused by this damage beacuse I wont be able to attend international conference which was very important for my career.
+7 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Apple India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information