Apple India — MacBook Pro 2017 - Defective display

Address:Unit 31 The Legacy 25A Shakespeare Sarani

The laptop has a display issue, exactly the same as mentioned on their website for which they are offering a replacement of the display. However, the same is being offered for MacBook Pro 2016 and sold between 2016 and 2018, whereas my machine is a MacBook Pro 2017 and bought in 2017. They recognize the display issue and have also offered to fix the same but don’t know why they are not willing to acknowledge that the problem is identical in my machine as well and offer a similar resolution. Very Unfair and unlike an Apple Product / Service. Shame !!!
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apple India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    1422
    Pending
    0
    Resolved
    102
    Apple India Phone
    +91 80 4045 5150
    Apple India Address
    19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road, Bangalore, Karnataka, India - 560001
    View all Apple India contact information