Apple India — macbook pro 2017 defective product to the core

Address:10th floor, Marathon Max, Sonapur signal, Mulund West,, Mumbai City, Maharashtra, 400080

Bought new macbook pro in 2017 and have had three major issues since then.

1. Power socket malfunction - they say internal burn damage in power socket is a physical damage by consumer. Billed me for 48000 to repair a simple power socket cuz it's connected to motherboard. Genius. Tried calling people but nothing.

2. Screen goes black while i'm typing, device is on. Authorised service centre says they can't repair so they don't know cause for issue but will replace whole screen for 45000? While under warranty.. Minor scratches on lid not related to the issue are cause of billing. Thankfully it got better on its own. (Which again.. Wow) what a product.

3. After battery drain, it has been 6 hours since it's been charging but no change. Just shows battery indicator blinking with no change. Sopport can do nothing. I'm sure authorised service centre will quote another 45000 just to see it.

Fabulous waste of time, money and effort. Thanks apple.
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I have the same backlight issue in my macbook pro 2017 model, I raised a complaint here in customer forum today. I am looking to check if any action was taken on your complaint.

Thank you

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