| Address: | C 904, Sudarshan Sky Garden, Anand nagar, Ghodbunder Road, Thane West, Kasarvadavali, Thane, Maharashtra, 400615 |
I bought this macbook pro for my daughter in 2015. It was working fine all along until one day where she tried to start the macbook and couldn't. I bought this macbook for her investing good money which i couldn't afford the point of time. Also, considering that apple products are rugged, i invested in it.
I have submitted the product at authorized service center at thane. I was told that there is some issue with the mother board and that it shall take about 42, 000 inr. Also, the service center is not sure that if the product has other issues. The executive confirmed that once the motherboard is replaced, then only they could confirm if the product has other issues to address.
I have already paid 2600 for investigation to the authorized service station. Howvever, am not sure if a thorough investigation was performed and a root cause analysis is being reached or not?
I have invested on the product considering that i may not have to incur or incur a minimal for its maintenance which every buyer does. It would be difficult for me to incur even 42, 000 inr. I want apple management intervention into this matter and resolve at the earliest. Was this information helpful? | 
