Apple India — regarding unprofessional behaviour of apple store manager

 
1 Review
ghaziabad, Noida, Gautam Buddh Nagar District, Uttar Pradesh, India
 praky0820 on May 8, 2019
Hey,
I bought an ipad from priman apple authorised reseller from rdc ghaziabad
First of all he sold me an apple pro ipad 2017 model
By saying its specification are better than the new one
And now there is also a problem with charging of ipad and i told him about it he told me that he will exchange if apple service centre will recognise the problem with ipad and now having done that he is now denying to exchange it
I am seriously fed up by his attitude and trying to follow with him since 2 days but he is being rude and arrogant and there is also the policy of the apple that if u aren't satisfied with the product u can exchange it with in 14 days i also had a talk with the apple customer care and they told me that u can exchange it u aren't satisfied but he is denying that also
I would really like if u could look into the matter and help me in getting a new device and if possible an updated version. I would be really grateful to you.
Thanks
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    Apple India - regarding unprofessional behaviour of apple store manager