Apple India — replacement of iphone

Address:

Jaipur, Rajasthan, 302022

Bought iphone 7plus on 18 august 2018, after 6 months, a multiple problem had started. The microphone not working and battery backup problem (Cc copy attached), so i visited to the apple authorized service center tresor systems pvt ltd, 302a, 3rd floor south block world trade park, malviya nagar, jaipur, rajasthan, india on dated 28 may 2019 for this problem and gave my phone for repair. They told me we have to send phone to bangalore for the finding problem after 3 (Three) days i called them for the status of my phone even i did not get any call from the service center (Tresor systems pvt ltd) that time got reply you can collect phone for temporary basis i went there on 30 may 2019 that time they said madam your phone will come tomorrow then again i visited there very next day for the collection. I used my phone again but problem was not resolved. I have been using phone might be it will get resolved after some time but it was not resolved. Then again i visited service center on dated 11 july 2019 again they told the same statement and submitted my phone. I did not get any call/ mail or feedback from them. Seven days has gone but nobody inform to me. Even i called them they said your phone has come you can come and collect.

I did not know that apple is making such a poor product and its servicing is so useless and poor. Now i do not want to repair and any part replacement in the phone. I have been disturbed by going to the service center again and again i need a replacement because its warranty will expire very next months, after expiry, who will be responsible for it, that the problem of microphone and battery backup does not come again.

I did not get any support from the service center.