Apple India — Unexpected Shutdown problem in a just 15 days old phone.

LakshaySharma ghaziabad

Address:

Ghaziabad, Uttar Pradesh, 201014

I bought an I phone 5s 16 GB on 9 march 2017 ( just 15 days back) from IZenica Indirapuram, U.P.

I am facing an issue with this handset of "Unexpected Shutdown". I already visited the nearby service center & they suggested me to submit the phone.

I don't understand, how it is possible with a brand new phone.

I don't need a defective or repaired piece. I need a replacement of this handset. Request you to look into this.

Looking for the needful support.

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Mar 27, 2017

Updated by LakshaySharma ghaziabad Dear Team,

I bought an I phone 5s 16 GB on 9 march 2017 ( just 15 days back) from IZenica Indirapuram, U.P.

I am facing an issue with this handset of "Unexpected Shutdown". I already visited the nearby service center & they suggested me to submit the phone.

I don't understand, how it is possible with a brand new phone.

I don't need a defective or repaired piece. I need a replacement of this handset. Request you to look into this.

Looking for the needful support.

PFB the necessary details:

Customer ID: 233308
Name: Lakshay Sharma
Product: iPhone 5S
Model: IPHONE 5S GRAY 16GB MM
Serial Number Of Device: DX3T62CHFRC4.

Thanks