[Resolved] Eureka Forbes / Aquaflow DX — Water purifier not working | |||
I have purchased Eureka Forbes Aqua Sure Water Filter Aquaflo Dx Uv four months ago.All of a sudden the water purifier stooped working.i gave a complaint on customer care on 29.09.2012. The technician had come to repair it but said that he did not have the spares ( some kind of circuit) to repair it.I called up customer care many times but still my problem is not solved. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Mr. Firoz A Shaikh,
We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter.
For any further assistance, please feel free to write in at [protected]@eurekaforbes.com
Regards,
Eureka Forbes team
We are approaching you from Eureka Forbes Team. We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and request you to kindly provide us with your contact details so that we can look into the matter.
For any further assistance, please feel free to write in at [protected]@eurekaforbes.com
Regards,
Eureka Forbes team
Dear Mr. Firoz A Shaikh,
We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.
Please feel free to write in for any assistance required at [protected]@eurekaforbes.com
Regards,
Eureka Forbes team"
We have not heard from you for quite long now. Kindly conform your status so that we can mark the issue as closed from our end.
Please feel free to write in for any assistance required at [protected]@eurekaforbes.com
Regards,
Eureka Forbes team"
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Eureka Forbes/ Aqua flow — Not Working
i bought an Aqua Flow on 13th of jan08, the installation was done on 15th of jan08 and till now i have never been able to drink a single drop from the mashine as it is giving a strange smell and i can also see some particles floating. i called up the service center to get the thing fixed but till date i did not receive any help. i am really fraustrated with your service and product. The Service center call center is also not very helpful as they give false promises about the service.