[Resolved]  Eureka Forbes / Aquaguard — improper amc service

I hv Royal Model aquaguard under amc,the person who comes for servicing is poorly equipped.These people should be provided with:
1)small/handy vacuum cleaner to clean up the insect/dirts from inside the machine.
2) cleaning agent to clean up the synthetic body inside and outside.
3) cleaning brushes to clean up the corners.
4) stoppers required for the tap.
5) soft self adhesive tapes to seal up the borders and openings from insects to enter.
Hope to hear from you what action you have taken and from when you will implement.You may find thousand excuses for not implementing,but please put your heads together to solve these problems earliest.
Was this information helpful?
No (0)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir/ Madam,
I have been using your Water Purifier and Vacuum Cleaner since May 2005. All these years the water purifier has been under AMC.
I would request your goodself to communicate me as to what all are covered in the AMC. Please specify - for example body/ UV lamp/ filter etc.
Awaiting to hear from you.
Thanking you in anticipation,
Dear Sir/ Madam,
I have been using your Water Purifier since April 2007. I would complaint the service have very poor even though contacting several times.I have also a service contract from date 30/04/10 to 29/04/12. (Contract receipt no. [protected])

Awaiting for immediate assistance.
Thanking you.
Kindly let me know if the is a exchange offer with additional payment for a new aqua guard water purifier in your pipeline. If so, we are interested. My email is [protected]@hotmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7780
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information