[Resolved]  Eureka Forbes / Aquaguard Enhance Uv — Worst product,worst service service persons

Address:Hyderabad, Andhra Pradesh

I bought the product Aquaguard enhance uv+ in Jan 13, After 15 days it started giving problem. The water smells really bad. When I lodged complaint with Aquaguard, the service person came in did some routine cleaning and problem solved. But it came again after a week. The same thing is happening from last 4 months. That same is coming and doing the same things. When I asked what is the problem he said it will be like this only and it is not a good product. it will only do filtering you should take RO. I asked the customer care(so called) not to send the same again but they are keep sending him only. I know there is some problem with the piece or product but these are not getting it resolved. I want by money back or replacement of the product.
This is the worst service company I have ever come across. Someone from aquaguard might reply to this message with their template. I am not interested in your written reply.
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Aug 14, 2020
Complaint marked as Resolved 
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I bought the product Aquaguard enhance uv+ in Jan 13, After 15 days it started giving problem. The water smells really bad. When I lodged complaint with Aquaguard, the service person came in did some routine cleaning and problem solved. But it came again after a week. The same thing is happening from last 4 months. That same is coming and doing the same things. When I asked what is the problem he said it will be like this only and it is not a good product. it will only do filtering you should take RO. I asked the customer care(so called) not to send the same again but they are keep sending him only. I know there is some problem with the piece or product but these are not getting it resolved. I want by money back or replacement of the product.
This is the worst service company I have ever come across. Someone from aquaguard might reply to this message with their template. I am not interested in your written reply.

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