Eureka Forbes / Euroclean Ace — Inefficient service

Address:Mumbai Suburban, Maharashtra

I had registered a complaint on 10 March 2013 about shock when Handling my EuroClean Ace Vacuum Cleaner.My Complaint no is 70507042.As for now nobody has come to fix my problem, even after several reminder. The service staff is inefficient.
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Eureka Forbes — inefficient service

this is with regards to the problem I am facing with the service engineers of Eureka Forbes, I have purchased a Enhance RO from them and that was the biggest mistake of my life, it stopped working after 1.5 months and after contacting the service department for 2 days finally they arrived to fix it, but after fixing it the water starts leaking from the storage and then again after contacting them for 2 days they arrived today to fix that piece of .... and now it is not filtering the water anymore. I have tried reaching that guy several times but now they are not picking up the call.

Can anyone help me how to go about it, I don't want to keep this junk anymore because even after they replace the machine I have to face the same problem with the service again.

Please help
Dear Mr. Aakash Thakur,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team
Dear Mr. Aakash,

We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem. Please let us know if you have any concerns.

Regards,
Eureka Forbes Team
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