[Resolved] Eureka Forbes / Ro Water Purifier — Cheating by Sales Franchise of Eureka Forbes | |||
I wish to make following complaint of cheating against "Mark Enterprises" a Franchise Sales Dealer of EurekaForbes, Near JMD Garden, Islampur, Sohna Road, Gurgaon (Haryana). I purchased RO system Aqua Guard Total Duo from above dealer vide bill No 2618 dated 8th November, 2011. The sales representative Mr R K Pandey assured and promised me at the time of sale that the left over AMC charges of one year against my earlier Water filter ST-2000 of Eureka Forbes would be refunded to me. Which he kept promising and never refunded. Fed up with his false promises I visited their office at above location about four months back and met the Proprieter Mr Aric Bakhtawar and explained the case to him. He also assured me that he would do the needful and revert, which he has not done till date. It is felt that for the sake of selling their product they made a false promise and cheated me an amount of one year's AMC charges on ST-2000. It is opined that they make such wrong promises for closing a deal and resort to unethical practice. It is requested to refund my genuine dues and take action against such Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I HAV PURCHASED A MODEL OF AQUAGUARD ENHANCE UNIT NO 6015357 AND WOULD LIKE TO LODGE A COMPLIANT AGAINST MARK ENTERPRISES NEAR JMD GARDEN SOHNA ROAD, ISLAMPUR, GURGAON-122001 WHICH HAV TAKEN INSTALLATION CHARGES OF RS 500 CASH AND A BASE SUPPORT OF RS 300 CASH TO MR. R.K. PANDEY AND INVOICE OF RS 13490 BILL NO 6066 DATED 15/11/2012 MY MOTHER LIVES ALONE AT HOME AND SHE MADE THE CHEQUE PAYMENT OF RS 13490 VIDE CHEQUE NO 051866 DATED 15/11/2012 I WISH THAT MYPURCHAWE BE AUTHENTICATED AND CASH BE REFUNDED TO ME AND A SALES PERSON BE SENT TO MY RESIDENCE WHICH IS AS FOLLOWS -C-67, VIJAY RATTAN VIHAR, SECTOR 15 PART 2 GURGAON 122001 AND MY MOBILE NO IS [protected] ALTERNATIVELY YOU CAN EMAIL ME AT [protected]@yahoo.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
We deeply regret the inconvenience you had to face and would like to help resolve this issue on priority basis. Our Service team is not able to get your contact details, so we would request you to kindly share your contact number/complain ID/Address/Customer ID, so that our service team can get in touch with you to resolve your issue urgently.
For any further assistance, please feel free to write in at [protected]@eurekaforbes.com
Regards,
Eureka Forbes team