Hindustan Unilever Company / Marvella Ro — complaint many times but still not solved

Address:Bhopal, Madhya Pradesh

i had purchased a marvella RO (water purifier) in july 2012 and it was working fine.but from last 6 months it is not working properly.so regarding this i complained many times(in pure it help line no.) but the problems was not resolved till now.the product is still in the gaurentee period.but not got any solution.the locality in which i am living faces many problem regarding water as the water is very impure and hard in the locality.
so its my request to you please look into this matter seriously..
i will be thankfull to you.
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Dear Sir,
Thank you for taking the time and effort to reach us on your concern. And on behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We hereby request you to provide your contact details so that we can get in touch with you and get your concern addressed. At Pureit, we treat each complaint on a priority.
You may reach us,
1. By replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics

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