[Resolved] Pureit / Hindustan Unilever — Reservation

juls3107

from Thane, Maharashtra

Mar 17, 2022

Address:

Everest World, Gate No.3, Clover 302, Dhokali

Dear Sir,

MY complaint no. CO[protected] registered on 12.03.2022

I had registered a complaint with pureit customer care on 12.03.2022. I had purchased pureit marvela purifier from Vijay sales in Sept 2021, my purifier is under warranty & its giving me problem from the time i have purchased it. My first complaint was resolved in Jan 2022. But it's been 5 days I have registered complaint & still not attended by any of your technician. Am tired of calling customer care & writing mails, am not getting any good reply or help from your pureit customer care. I am not sure about this even could solve my problem. I Am trying my luck if anyone could help me with the same.
Its been 5 days there is no drinking water. I want the purifier replaced witn the new as this 2nd time am facing problem with the new pureit prifier.

if you need i can share the call details & mails that i have sent to pureit customer care.

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May 3, 2022

Complaint marked as Resolved

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

Verified Support

Mar 31, 2022

PureIT / Hindustan Unilever Customer Care's response Dear juls3107,
We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.
Regards,
Team Pureit