Hitachi Windows AC — Shoddy after sales service & cheating

Address:

Ghaziabad, Uttar Pradesh

I had bought three Hitachi Air Conditioner's in 2008 .
1)One of the AC's started giving trouble within a year .When company was contacted they procrastinated till the time warranty was over. Once warranty was over they apparently repaired the AC without any change in cooling.
2) Above condition was continued till 2012, when they finally agreed to replace compressor but gas filling & repair charges had to be paid.
3) AC worked fine for one season but again this year as per technician of HHL compressor needs replacement.
4) They strangely do not have record of this
5) When confronted on this attitude company officials stopped picking up the phone.
My complaint is as follows.
1) I have paid for the product which has not served the intended purpose.
2) Company deliberately delayed admission of compressor having conked off to avoid repair under warranty.
3) Compressor having being replaced cannot be just working for one season.I brought AC in 2008 & compressor is under warranty till 2013 .One replacement does not mean Warranty is over
4) I have spent around Rs 15 k on repair of this AC with huge stress & mental trauma .
Such companies should be banished from the market
Anyone having similar problem with Hitachi please call me
Regards,
Rakesh Raina
229 B Guar Green Avenue,Indrapuram
Ghaizabad-201010
Contact no:[protected]
Date Of Purchase : 30/3/2008
Vendor: Bhatia Enterprise,Ghaziabad
Product: Hitachi Windows AC Model RAV019EOD,
Serial No: 080C02355