[Resolved]  lloyd portable ac — This is worst ac

My open letter to Lloyd!

Hi Mr. Shaju and All,

Thanks for responding. But I do not agree with the contents of your mail. The disagreement is not due to my personal bias towards your product, but based on facts and your own documents.

1. You wrote that the AC is working as per specification; but it is not.

As per rating plate of your AC, its cooling capacity is 12000Btu/Hr, which translates to 1 Ton of refrigeration or 3024 Kilocalories/hr. Your simple thermometer will prove that it fails badly to meet this specification. More-ever it consumes a power of 1.5Kw/h without producing any result, causing a Nationwide loss of precious electric energy.

2. You wrote that it is meant for spot cooling only; but it is not.

As per the manual supplied with this AC, its second page clearly states, ''This appliance is designed for home air conditioning". Please also read on page 6 of same manual, " Ideal for hot muggy weather when you need to cool and dehumidify the room."

Besides the unit is not even designed to do spot cooling as it becomes immobile when connected to the exhaust accessories and swing is also not provided to SPOT the air towards the desired point.

3. The product is not billed directly by Lloyd; Yes it is true; but the manufacturer become the main party when the manufactured product is found to have a manufacturing defect or faulty design. Since I am myself an engineer, I can prove with substantial evidence that this product has a design fault and does not meet its mentioned specs.

4. The first page of the supplied manual states, " Lloyd takes great pride in providing its customers with perfect products that adheres to international quality standards"; but it is not.

5. The first page of the supplied manual also states, "Lloyd is committed to provide the ultimate customer satisfaction..."; but it is not.

Mr. Shaju, since the day, the replaced AC has been delivered at my place, I've just used it once and then repacked it in its box. On installation, I kept it powered on for 12 hrs in a room size of 9ftX10ft, with proper exhaust of hot air etc., but the room temperature didn't come down by even a degree. It makes no point to waste precious energy by using this product. Now it has occupied a space in my room and has become a liability rather than a utility.

I've spent substantial amount of my savings to buy this product and this has not served any purpose. This has caused mental agony to me and I am sure only Lloyd is responsible for causing such frustration to me; and not only me; also to a number of customers who've purchased this product and are dissatisfied with it. I've built a database of all such persons and we are collectively going to challenge your product and the amount charged from us.

Though I tried to get myself heard and expected the issue to be resolved by Lloyd management, but it doesn't seem to be working. This is prompting me to bring this issue to the larger audience by filing consumer complaint and also PIL, since the product is violating BEI efficiency standards and is causing a loss of precious power energy, which is a National concern.

I hope that you are now in agreement to the points I made.

Thanks
M. B. Khurshid
Ex. Editor Sahara India News Network
Mobile No: [protected]

Portable Air Conditioner

Hi there! Can anybody tell me what are the things that need to be considered when buying a Portable Air Conditioner? I'm planning to buy one. Thanks!

I purchased portable Lloyd AC in August 16 from Tarang agency varaseoni dist Balaghat MP there is no cooling at all on the contrary it throws warm air even at 17degrees