[Resolved]  Pureit Marvella Ro — Defect in newly purchased product , replacement not done

Address:

Bangalore, Karnataka

I had purchased a Hindustan Unilever , Pureit Marvella RO on 13th april 2013.
During installation the earthing component was missing in the product , hence i asked for a full replacement
as it was against health and safety.

I contacted pureit service centre(maria refrigeration Bangalore in madiwala check post) to give me a replacement , but after repeated reminders i have still not got the replacement

Every time i call them i only get fake promises and nothing in return.
Its been almost a month since i purchased , but iam not able to use this product.
I would really appreciate if my money is returned so that i can go for a better brand wherein the product does not have defects and after sales service is good. Please do not purchase this product .