| Address: | Nagapattinam, Tamil Nadu |
Sir,
In my home we brought a Su-Kum inverter they promise us one and half(1 1/2)year warranty. After few months(5-7)Inverter started to make problems. After one day it completely out of order. So we call the dealer, but he doesn't pick the call. After some days he replied, " he can't do anything". total cost of the inverter and battery is Rs 16000/-.
We are helpless now. please help us. Was this information helpful? | 
sukam battery for invertor — no +ve response by dealer
dear sir,sub- battery no - f 0804150 BATTERY TYPE HA165C PURCHASED ON 25/12/2006
DEAR SIR
THE ABOVE MENTIONED BATTERY THAT I PURCHASED FROM YOUR S AUTHORISED DEALER BALAJI POWER SOLUTION GWALIOR[protected] PRESENTLY HAS LOW-BACK UP (APPROXI-15 MINTS) AND THE ACTUAL SHAPE OF BATTERY BECOME CHANGED SOME DEFECT
THESE PROBLEMS HAS BEEN TOLD TO THE DEALER ON DT 19/06/08. IN RESPONSE, HE SENT ATECHNICIAN TO CHECK-UP BATTERY, HE CHECKED BATTERY AND TOLD ME BATTERY IS NOT WORKING PROPERLY AND SAME IS NOT REPARIABLE WILL COMMUNICATE UR PROBLEM TO COMPANY. AFTER THAT I DISCUSSED SEVERAL TIMES WITH DEALER ON PHONE BUT HE NEVER RESPONED POSITIVELY AND SAID I AM NOT IN A POSITION TO SOLVE YOUR PROBLEM BEACUSE PRESENTLY I AM NOT A DEALER . THERE AFTER I TRIED TO GET NO. OF CUSTOMER CARE AND SERVICE CENTER DISCUSSED PROBLEM WITH THEM. BUT MY PROBLEM NOT SOLVED. DURING THIS PROCESS THE BATTERY WARRANTY IS OVER ON DT-25/06/08. DUE TO NEGLIGENCY OF THE DEALER I SUFFERED MUCH PRABLEMS.
AS THE BATTERY GOT DEFECTIVE AND WE COMPLAINED ABOUT THE SAME WELL WITHIN THE WARRANTY PERIOD . I REQUEST YOU TO CONSIDER EITHER REPLACE OR GET IT REPAIRED AT THE EARLIEST.
LOOKING FORWARD AT THE EARLIEST RESPONSE.
WE CONTACTED FOLLOWING PERSONS
CUSTOMER CARE[protected]
INDORE SERVICE CENTRE -[protected]
BALAJI -GWALIOR -[protected]
MUKESH GUPTA
F-7 CITY CENTRE GWALIOR 474011
M -[protected]