Apps You Need / Appsyouneed.com — Delay in repair and delivery

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	appsyouneed.in

Claim number : D[protected]
client number :[protected] days a week, 9am to 8pm)
Client email : [protected]@appsyouneed.in
CIN Generated : 04/11/2016
phone pickup : 29/11/2016
AWB number :[protected]
Order number : YMS1907212
Master Policy Number:[protected]
Insurer : The New India Assurance Company Limited
IMEI/ Serial No. : [protected]
Brand : samsung
Model: SMA510F
Invoice Number: 0369
Invoice Date: 29 Oct, 2016

As per the Apps you need portal the device was to be repaired.

What kind of service appsyouneed is providing? You people are ridiculous and just fool your customers. I am Yogesh kumar and I have bought Insurance from your company AppsYouNeed against my Samsung Galaxy A5 (2016)
CIN No.D[protected] to ensure that it will help me out in case some unpleasant event occurs. But, to my surprise you guys are just suck customers money.

My phone screen got damaged and I registered a complaint on 04/11/2016, after uploaded my documents and so many follow ups & requests my phone was picked up on 29/11/2016.

After many complaints, I got a claim status ( Final Status Of This CIN: Case Completed
Repaired Handset Dispatched To Customer) and reply for CN[protected] on 11/01/2017 from your website mentioning my phone will be repaired and will be dispatched 3-4 working days but i am still waiting to recive my phone.

i have spent my hard earned money to buy this phone and insurance and you guys are so irresponsible that your executives MR. DEV (mob.[protected] and MR. PAWAN (mob.[protected]) don"t have time to give response to the customers.