[Resolved] Apps You Need — Delay in repair and reply of complain

Manish Harlalka

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.appsyouneed.in

My claim no is D[protected], as per the Apps you need portal the device was to be repaired and send back by 18/01/17 but has not been received till now.

On the voice support, there is no option to speak to anyone to know the status of the claim.

I have logged complaint 4 times but have never got reply back.

by Complaint numbers are CN[protected] & CN[protected]. Two times over email for which never got an acknowledgment.

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Mar 13, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2017

Apps You Need Customer Care's response Dear Claimant,

Your handset claim is in under Total loss so we arrange a pickup by Ecom Express Pvt. Ltd. of your Original handset Box, Original handset invoice and all related accessories and cancle cheque with AWB no.[protected].
Once we receive all these stuffs then we will dispatch your claim amount cheque at your address.

Thanks for using AppsYouNeed Services

Regards
AppsYouNeed

Verified Support

May 12, 2017

Apps You Need Customer Care's response Dear Claimant,

Your claim cheque dispatched at your registered address on 12-5-17 by First Flight Courier which consignment no. is R991Q0882183.

Thanks & Regards
AppsYouNeed