Apps You Need — failure to return my phone in original or repaired condition even after 4 months

Address:	134003
Website:	appsyouneed,com

I wish to state that i purchased a samsung mobile sm-g935fzku imei no [protected] from — excellent - (Smartphone cafes) - ambala, haryana opp. Punjab national bank, nicolson road, cantt on 12/3/2017 (Copy of bill and cash receipt attached along with). At the time of purchase i was offered insurance cover for my mobile through “appsyouneed” by the you and on insistence i accepted the offer for which i paid rs 4999/- (E mail confirmation copy of insurance attached)
After two months o[censored]se of mobile phone i accidentally broke lcd screen of my mobile.)
My claim was approved and mobile was picked up on 25/5/2017. Details show that my mobile is lying in the service centre from 8/6/17 onwards.
All attempts to contact on given toll free[protected] remain unanswered.
Telephonic conversation and e mail complaints to apps you need, {yms mobitech pvt ltd, noida sec 63, (Insurer new india insurance)} have not been attended.
P s dhillon