[Resolved] Apps You Need — Phone insurance, no updates about phone, late delivery and the delivery date is exceeded. | |||
On 31/03/2017 my phone (Htc one e9s dual sim) with imei: [protected] was taken for repair. As i had a display problem. While purchasing the phone i had done insurance for my phone and i was informed that if i would claim for insurance maximum it gonna take 25 to 30 working days, but now it has already more than than 30 days. I have complained several times yet there are no proper information about my phone. Now i feel so hellish about this apps you need policy. I have also mentioned several times in my complain that i want my phone as sooner as possible as i have to go out of the station but there is no concern about my phone by your company. Again i'm requesting you to please see to my query and please try to fix it as soon as possible because i'm stuck over here just because of my phone and i can't move out of the station. I really have a so poor review about your policies and facilities. Was this information helpful? | |||
Aug 17, 2017 Complaint marked as Resolved Apps You Need customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 Apps You Need Customer Care's response Dear Claimant, Greetings !! Your repaired handset delivered to you on[protected] by Delhivery Courier which tracking no. is[protected]. Thanks & Regards AppsYouNeed | |||
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123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
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Before 20 days
I also uploaded all documents as per need so why company reject my claim ?
Please help me .