[Resolved] Apps You Need — Rearrangement of pickup

subham ranjan

from Delhi, Delhi

Address:	800013
Website:	Apps you need.in

Yesterday courier man came and he was taking only my iPhones accessories only so I was little but confused that he is not picking the main thing(my cell phone) and I asked him that why are you not taking my phone also then the courier man told that taking of cell phone is not mentioned so I called the apps you need then she said that everything goes on one time only so I by mistakely refused to give my product .so my request is that to please you provide a pickup once so that my claim is finally proceeds .

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Apr 22, 2017

Complaint marked as Resolved

Apps You Need customer support has been notified about the posted complaint.

Feb 16, 2017

Updated by subham ranjan Toady courier man came to pickup of my iPhone as he was taking only my iphones accessories and when I was giving my phone then he said that I can't take your cell phone as it is not mentioned on list so I called apps you need then she said that no sir they will take all the things along with your cell at only one time so I refused to give my accessories to courier man.then a call came from consumer complaint to give all your accessories only not your cell phone then I called the courier man to please take my accessories but he told me that your request is cancelled sir . So my request is that to please re claim my phone insurance as soon as possible or send me a link to reclaim the insurance

Verified Support

Feb 17, 2017

Apps You Need Customer Care's response Dear Claimant,

Kindly share handset IMEI no. or Insurance IRN no. or Complaint ID CIN no. to process further.

Thanks & Regards
AppsYouNeed

Feb 17, 2017

Updated by subham ranjan CIN no-SD[protected]
IMEI no[protected]
This is my CUN no and also IMEI no .please proceed my re-pickup

Verified Support

Mar 03, 2017

Apps You Need Customer Care's response Dear Claimant,

As per discussed your handset and accessories picked up by Ecom Express. Hence your complaint resolved.

Thanks & Regards
AppsYouNeed

Verified Support

Mar 20, 2017

Apps You Need Customer Care's response Dear Claimant,

Glad to inform you that your claim cheque dispatched to you by First Flight Courier Services which consignment no. is R991Q0880497.

Thanks for using AppsYouNeed Services,

Regards
AppsYouNeed