[Resolved] Apps You Need — Reopen (CIN - D[protected]) | |||
My claim was initiated on 03rd Oct, 2016 and the claim number is D[protected]. and my case was rejected on 04th Oct, 2016. The reason for rejection was invoice amount not match. Actual Incidence happened like this... Mr. Nikhil Patel (came from Insurance Company to verify the case and help us to upload the documents) had visited at my home on 04th Oct, 2016. They start the process but they found that the Invoice copy which I have was without stamp. I call the shopkeeper where I had bought the phone. The Shopkeeper told me that "he will send me snapshot of bill's copy with stamp." I said ok.. with in a minute I had received that snapshot on WhatsApp. I immediately forward that message to Nikhil Patel. He uplifted all the documents and went from my house. The minute he left, I had received the message from your team that my case was rejected. And by the time I realise that Actual Invoice Amount is Rs. 48, 900 and by mistake we had uplifted Invoice Amount was Rs. 48, 000. In all incidence there is no mistake from my side but I had suffered a lot. I already generated a complaint (CN[protected] on 25th Oct, 2016 but no revert received from your side. I request you to consider my complain in urgent basis and reopen my case. Was this information helpful? | |||
Apr 23, 2017 Complaint marked as Resolved Apps You Need customer support has been notified about the posted complaint. Verified Support Mar 23, 2017 Apps You Need Customer Care's response Dear Claimant, As per your concern, your case had been approved by NIA, Now your handset pickup had been scheduled by Ecom Express. Thanks & Regards AppsYouNeed Verified Support May 30, 2017 Apps You Need Customer Care's response Dear Claimant, Your repaired handset dispatched on[protected] by Delhivery Courier which waybill no. is[protected]. Thanks & Regards AppsYouNeed | |||
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