Comments
HI Rohit,
Below mentioned is the details of claim can you please help me further.
Hi Renjit,
This is to bring into you knowledge that my phone was collected from residence in Jamshedpur on 19th march'17 with claim number DMAR22993.
I have been in regular follow up with Appsyouneed but i am not able to get any update on return of my mobile phone. As on date its been 130 days but still i have not received my mobile phone back. Customer care is just harassing by giving false dates every time with a different statement or information like my claim has been approved and i will get by phone in next one week and my phone has gone into total loss and ill get back a cheque for entire invoice amount for phones cost.
Service centre is just sharing random dates every week and i am being told that they are dealing with your issue on priority but in actual there is no action taken by your team. At times customer care numbers are also not connected and failing to which makes customer in a problematic phase.
Please help me in getting back my phone as i cant spend more time waiting after investing 65000 and it was a new phone which was collected for rectification by your team.
We request for an immediate action and return of phone within a week. Failing to comply the same will force us to take legal action against the company for harassing customer for more that 4 months. Attached complain history for your action.
Details are mentioned as per trail information received by Mr. Rohit from Apps you need.
Policy number -[protected]
Claim ID - DMAR22993
date of claim - 19.3.17
email id - [protected]@gmail.com
contact number - [protected]
Below mentioned is the details of claim can you please help me further.
Hi Renjit,
This is to bring into you knowledge that my phone was collected from residence in Jamshedpur on 19th march'17 with claim number DMAR22993.
I have been in regular follow up with Appsyouneed but i am not able to get any update on return of my mobile phone. As on date its been 130 days but still i have not received my mobile phone back. Customer care is just harassing by giving false dates every time with a different statement or information like my claim has been approved and i will get by phone in next one week and my phone has gone into total loss and ill get back a cheque for entire invoice amount for phones cost.
Service centre is just sharing random dates every week and i am being told that they are dealing with your issue on priority but in actual there is no action taken by your team. At times customer care numbers are also not connected and failing to which makes customer in a problematic phase.
Please help me in getting back my phone as i cant spend more time waiting after investing 65000 and it was a new phone which was collected for rectification by your team.
We request for an immediate action and return of phone within a week. Failing to comply the same will force us to take legal action against the company for harassing customer for more that 4 months. Attached complain history for your action.
Details are mentioned as per trail information received by Mr. Rohit from Apps you need.
Policy number -[protected]
Claim ID - DMAR22993
date of claim - 19.3.17
email id - [protected]@gmail.com
contact number - [protected]
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123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
View all Apps You Need contact information
Since Apps you need is TPA of New India assurance (NIA)mail your issue to the grievance desk of NIA.
Email: renjit.[protected]@newindia.co.in
E-Mail: customercare.[protected]@newindia.co.in
Do mention the below details while mailing to the above
Policy number
Claim ID
date of claim
email id, contact number