[Resolved] Apps You Need — Unethical behavior, very poor customer service. | |||||
Sir, I, aditya sharma. My cin no. Is dfeb35425. I'm from kolkata. I own a samsung galaxy s7 edge mobile phone which had got damaged on 22nd february. My claim had been approved and the damaged phone was also picked up from my house on 28th february and i was told that i would get back my phone after repairing by 20th march. (As mentioned in the claim status). It's been almost a month since my claim was approved and no update regarding the status of my phone has been updated the repair and delivery window are blank. I have tried complaining many times. But, i've got the same automated reply everytime. Also there is no help from there staff when i call them. Sending email's also proved to be useless. I request your response to this at the earliest. Looking forward for your kind co-operation. Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved Apps You Need customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 Apps You Need Customer Care's response Dear Claimant, Glad to inform you that your claim cheque dispatched at your registered address on[protected] by First Flight Courier Services which consignment no. is R991Q0881412. Thanks & Regards AppsYouNeed | |||||
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123, 2nd Floor, Block A, Corenthum Towers, Sector 62, Noida, Uttar Pradesh, India - 201301
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please help me .As the company has stopped responding to any of my queries on their email id.